Exceptional customer service has always been a critical component of success in every business. However, post-pandemic, the need for customer service excellence has become even more important. Data from the 2023 First Citizens National Bank Economic Survey of Northern Central Ohio Business Owners and Executives,…
When it comes to the job market, what are the biggest challenges? More importantly, what can business owners do to address them?
Examining Challenges Faced by Ohio Businesses in 2023 As Ohio businesses entered 2023, a sense of caution and diminished optimism weighed heavily. With the weakening economy, persistent inflation, and a challenging labor market, companies are grappling with familiar concerns that have carried over from the…
The First Citizens National Bank recently conducted our second annual economic survey to gain insights into the current business climate and identify the key issues facing businesses in Northern Central Ohio. Throughout the year, we’ll share our findings and their implications for local businesses as…
The First Citizens National Bank recently welcomed Dan Bartolo, Banking Center Manager/Assistant Cashier to the Carey Banking Center location.
The First Citizens National Bank recently welcomed Sony Dawson as Assistant Vice President / Banking Center Manager to the Marion Delaware Banking Center location.
2nd Annual North Central Ohio Economic Survey for Local Businesses For 163 years, we’ve been your trusted source of business expertise. We know that from start-up to expansion, and from factory to farm to family business, you need a partner who understands what it takes…
We’re excited to share the first presentation in our Business First series, with the goal of providing Trusted Content from Industry Experts. We’ve already released a whitepaper on eCommerce and its importance, and we have lots of exciting content coming from now until the end…
Thank you for joining us for our in-person presentation by Bill LaFayette, Ph.D.Owner, Regionomics® LLC and Dr. Goran Skosples, an Associate Professor of Economics at Ohio Wesleyan University. We hope you found it and the question and answer sessions helpful. We’d like to offer you…
Since the beginning of the pandemic, a record number of workers have left their jobs, causing experts to coin the term “The Great Resignation.” A recent study from Price Waterhouse Cooper shows that The Great Resignation is far from over, with one in five workers…
Where to look, how to start, and when to outsource Our survey of north central Ohio businesses, conducted in February, revealed key challenges faced during the Covid pandemic and identified the most pressing challenges that businesses would face in 2022 and beyond. A quick recap:…
The short answer is yes – here’s why. In February 2022, we surveyed local businesses to inquire about how they fared during the Covid pandemic and to ask what they saw as their most pressing challenges, both today and moving forward. A quick recap: The…
