Businesses were hit hard by the COVID-19 pandemic, and unfortunately, the years following have continued to strain owners, employees and even the consumer. While the
When we conducted our 2nd Annual Economic Survey of businesses in Northern Central Ohio, 34.1% of respondents identified inflation as the single greatest threat to their companies. Not only were the rising costs of goods and services expected to pose a challenge to growth, but rising production costs were seen as a concern as well.
Exceptional customer service has always been a critical component of success in every business. However, post-pandemic, the need for customer service excellence has become even
When it comes to the job market, what are the biggest challenges? More importantly, what can business owners do to address them?
Examining Challenges Faced by Ohio Businesses in 2023 As Ohio businesses entered 2023, a sense of caution and diminished optimism weighed heavily. With the weakening
The First Citizens National Bank recently conducted our second annual economic survey to gain insights into the current business climate and identify the key issues facing businesses in Northern Central Ohio. Throughout the year, we’ll share our findings and their implications for local businesses as they plan for the next six- to 24 months.
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