Customer Service

Customer Service

Need help? We’ve got you covered. We offer a variety of self-service tools that allow you to reorder checks, replace a debit or credit card, and more! Not seeing what you need here? Please contact us for assistance.

Have checks sent straight to your doorstep. Reorder your First Citizens checks online through our trusted check provider, Deluxe.

Rest assured your account is secure. If your debit or credit card is lost, stolen, or compromised, please call us immediately.

Would you like to meet with a member of our team? Simply fill out our Appointment Request form and someone will follow up with you shortly!

In addition to the accounts you want, we offer a variety of additional services. Learn more about how FCNB can help you.

Manage your credit card anytime, anywhere there’s internet access. Enroll online to easily analyze spending, pay bills, and more!

Let us show you how good banking can be. Switch your accounts and services to the First Citizens National Bank of Upper Sandusky.

Login to your account