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ID Theft Protection

At First Citizens National Bank, you're more than an account number — you're our neighbor. Like any good neighbor, we want to look out for you and your family. Let us help you rest easier, with our identity theft protection, and information.

Assurant Red Flag

Every  FCNB customer enjoys identify theft protection through Red Flag ID Fraud Solutions - for free.  

  • Free for every First Citizens customer
  • Helps obtain free credit reports and assists in reading them
  • Provides assistance, should identity theft occur
  • Provides a kit to help gather critical information needed in a crisis
  • Assists in recovering documents lost by theft or through a disaster
  • Provides a website that gives helpful information about avoiding identity theft
  • Enhanced ID theft protections available

Learn More

Visit Assurant online and read the Terms & Conditions for details about the basic program and enhanced options.

For ID theft assistance and additional information about the program, call 1-800-859-1568 (M – F: 8:00 AM to 8:00 PM).

Increase Your Security

Watch our ID Theft Prevention video to learn identity theft prevention tips.

Enroll in enhanced ID Fraud Solutions over the phone at 1-800-859-1568 (M – F: 8:00 AM to 8:00 PM).

Protect Your Identity

To protect your identity and personal information, First Citizens National Bank strongly encourages our customers to take the actions noted below.

Experian

888-397-3742

www.experian.com

TransUnion

www.transunion.com

800-680-7289

Equifax

www.equifax.com

866-349-5191

You should also contact the credit reporting agencies to notify them of any suspected fraud or identity theft.

Identity Theft

If you believe you are the victim of identity theft, contact your local law enforcement office and/or your state attorney general.

Every FCNB customer enjoys identity theft protection through Assurant Red Flag ID Fraud Solutions at no cost to our customers. This provided service helps obtain free credit reports and assists in reading them. In addition, Assurant Red Flag ID Fraud Solutions provides assistance, should identity theft occur and provides a kit to help gather critical information needed in a crisis. Furthermore, the service assists in recovering documents lost by theft or through a disaster and provides a website that gives helpful information about avoiding identity theft. Assurant Red Flag ID Fraud Solutions offers enhanced ID theft protections as well.

Finally, you may also want to consider reviewing information about recovering from identity theft, which is available from the Federal Trade Commission (FTC) at https://www.identitytheft.gov/ or by calling 1-877-IDTHEFT (1-877-438-4338). The FTC also offers general information to protect your online presence at:

https://www.consumer.ftc.gov/topics/privacy-identity-online-security.

Equifax Databreach

Recently, Equifax, one of the three national consumer credit reporting agencies, announced a major data breach. This breach affects approximately 143 million Americans. According to Equifax, the data breach occurred May – July 2017. The information stolen contains consumers’ personally identifiable information including names, Social Security numbers, dates of birth, addresses and, in some cases, driver’s license numbers. Approximately 209,000 credit card numbers and dispute documents with personally identifiable information for approximately 182,000 consumers were also stolen. There is no evidence of unauthorized access to consumers’ credit reporting databases.

To be clear, First Citizens National Bank was not compromised and your information was not stolen from our bank. However, First Citizens National Bank takes the security of our customer information very seriously, and we are providing you with the information we know about this massive breach and the steps you can take to protect your personally identifiable information, if you so desire. Following this unprecedented breach, we are also asking our customers to be extra vigilant and report any suspicious activity in your First Citizens National Bank accounts to us by calling 419-294-2351 or visiting www.firstcitizensnational.com

Equifax Response

Equifax has established a website that informs consumers if they may be affected by the breach, provides additional information on the breach, and offers complimentary identity theft protection and credit file monitoring. This information is available at www.equifaxsecurity2017.com

Equifax has established a dedicated toll-free number to answer questions you may have about the Equifax data breach and its effect on your personally identifiable information. You may call them at 866-447-7559