When we conducted our 2nd Annual Economic Survey of businesses in Northern Central Ohio, 34.1% of respondents identified inflation as the single greatest threat to their companies. Not only were the rising costs of goods and services expected to pose a challenge to growth, but rising production costs were seen as a concern as well.
Exceptional customer service has always been a critical component of success in every business. However, post-pandemic, the need for customer service excellence has become even
The First Citizens National Bank recently conducted our second annual economic survey to gain insights into the current business climate and identify the key issues facing businesses in Northern Central Ohio. Throughout the year, we’ll share our findings and their implications for local businesses as they plan for the next six- to 24 months.